Amazon sellers hate the idea of their Amazon accounts being suspended. The number of Amazon accounts suspended has been increasing in an erratic fashion over the years. This means that Amazon sellers may be worried about their accounts. You can see The advantages of an aged Amazon account on this sites.
What Does a Suspended Account Signify?
The temporary blocking of your account is called suspension. This temporarily suspends your operations. You may also lose your reputation, which could lead to low sales and poor branding in future. The good news? You can appeal this suspension. The Amazon plan of action can be followed through either the customer service channel or via email.
What does “poor performance” mean for a suspended account?
Amazon will suspend your account if you are not performing well.
Amazon wants their website to be the best. This means that your account should also be top-notch in terms product delivery, customer service and responsiveness.
Do not panic if you Amazon account is being suspended for performance or any other reason. Take a deep breathe and take action. Focus on the solution and not the problem. The solution is the key.
What are your next steps?
Find out why Amazon suspended your account. You can find previous notices and notifications from Amazon if your account was suspended for poor performance.
You can check your Seller Central Performance Measures. If you find that your metrics are not in line with the alerts and warnings, contact an Amazon representative immediately. If Seller Central Performance Measures indicate performance issues, keep an eye on them and reach out to an Amazon representative.
After an account investigation is complete, contact Amazon’s customer service representatives to discuss your issue. Be as specific as possible in answering their questions. Don’t go on and on about their system. Do not be arrogant when you offer advice and opinions about their system.
Write an email to them: Use short paragraphs. Write in bullets rather than long, complicated paragraphs. Click on the account suspension notice to send an email. Click the “Appeal” button on your account suspension notification.
You can relax and patiently await their response.
How can you avoid future account suspensions by moving forward?
Learn from your Mistakes: Don’t repeat what got you suspended.
Download Amazon’s App for Your Phone: By downloading the Amazon app to your smartphone, you can quickly respond to any queries or problems that may be raised by stakeholders. A responsive account will improve account performance.
Double-check Your Listings For Flags. Your performance will be affected if you do not address these flags.
Avoid selling fake and illegally reproduced goods: Counterfeit products can be cheaper, but it isn’t worth the trouble if your account is suspended.